You have probably heard the saying cash is King, which is hard to refute. Without control over your cash flow and cash expenditures, even a profitable business can fall victim. In that sense, if cash is King, then context is Queen.
Context is critical to aiding decision makers in formulating and executing on strategies. Without context, the metrics alone provide little to no guidance, and rudimentary analysis leads to misguided decisions. Without your queen, what is the point?
In this post, we’ll explore the importance of context in financial planning and analysis (FP&A), and how it can transform raw data into actionable business intelligence full of enriched context.
Since your metrics are the center of your company performance, offering insights into its profitability, efficiency, and overall performance. However, metrics and reports only provide surface-level information. This is where context becomes essential. The true value of FP&A lies not just in the number itself but in the context provided to stakeholders.
63% of CFOs listed FP&A as the one function they would like to improve the most. — Deloitte CFO Survey
Benchmarking is a means to set a baseline comparison to your results. Every industry operates under unique conditions, which means the interpretation of metrics like profit margins, revenue growth, and operational efficiency will vary based on the sector.
A 12% profit margin might great for a manufacturing company, but low by SaaS vendor standards. Comparing metrics against industry benchmarks provides essential context that allows analysts to measure a company's performance and adding meaning to the results. Without this benchmark understanding, you risk providing information that can mislead decision makers.
Business performance is heavily influenced by broader economic trends. During a period of economic expansion, most businesses see revenue growth and stronger financial performance. Conversely, in a recession, declining consumer spending and credit tightening can lead to reduced sales, higher costs, and lower profitability.
Ignoring these external economic factors can result in an inaccurate assessment of a company’s performance. For example, a decline in sales might seem alarming at first glance, but if the overall economy is in a downturn, the decrease could be a result of reduced demand across the board.
This can also be industry specific, where one industry is largely impacted by monetary policy and interest rates, while another is less burdened by increased cost of debt. Understanding the current phase of the economic cycle helps differentiate between company-specific issues and industry-wide challenges.
In today’s globalized world, many companies operate in multiple geographic regions, each with its own economic, political, and regulatory environments. A financial analyst must consider regional variations when evaluating performance metrics. For instance, a company’s strong performance in the U.S. market might be offset by struggles in foreign markets due to currency fluctuations, trade tariffs, or local competition.
Without geographical context, a company-wide decline in revenue might appear worse than it is. A closer look at the regional breakdown could reveal that growth in some areas is compensating for weakness in others. Context allows analysts to paint a fuller picture and avoid jumping to inaccurate conclusions.
For many industries, certain times of the year are stronger performers than others. This is prevalent in retail and construction especially. Holidays are a common example of seasonality, where a retailer or e-commerce business may see a spike in sales during a certain period. It would be contextually critical to compare the year-over-year change in revenue and units sold during these times.
But these traditionally impacted industries are not the only ones. Software advertising campaigns around specific calendar events or times of the year when the end user experiences the most issues can lead to more conversions and bookings.
There are also many cases where sales teams make a strong push in the 4th quarter to hit their quota. Like your favorite sports star, clutch performances are driven by incentive and when the pressure rises, those superstars rise to the occasion to deliver. We refer to this phenomena as the 4th Quarter Effect.
While external factors like industry trends and economic cycles are inevitable, internal factors within a company also shape financial and operational performance. Each company is unique, with its own strategic initiatives, stage of growth, and operational challenges. Analysts need to keep this in mind when reviewing metrics.
A company’s stage of growth—whether it's a start-up, in growth mode, or a mature firm—has a profound impact on how financial and operational metrics should be interpreted. Early-stage companies typically have lower profit margins and higher reinvestment rates as they focus on growth over profitability. Mature companies, on the other hand, are expected to deliver steady profits and operational efficiency.
For example, a start-up in the tech sector may show significant losses due to high upfront investments in R&D and marketing. In isolation, the losses might be concerning, but when contextualized within the company’s growth strategy, they could be a positive indicator of future potential. Context allows for more informed evaluations,where short-term losses may be part of a longer-term plan for profitability.
Different business models and strategies require distinct financial approaches, making it essential to consider the specific strategy a company is pursuing. For instance, a subscription-based SaaS company will have a different revenue recognition model compared to a retail business.
Operational metrics, like customer acquisition cost and churn rate, may be more critical for the SaaS company, while inventory turnover is more relevant for retail. Company specific key performance indicators (KPIs) measure the efficiency of the business and overall resource utilization. The types of metrics and KPIs you measure will vary by industry, and it’s imperative that you keep in mind what information is necessary for management to make informed decisions as your guide.
Failing to provide enough context around a metric or result can misguide decision makers to incorrectly course correct or double down on an initiative that does not stand to last. Some of the pitfalls of not providing enough context when analyzing financial and operational metrics include:
Financial analysis should enrich conversations for operators to act on and these metrics should never be viewed in isolation. Context is key to unlocking the full meaning of metrics, allowing budget owners and executive teams to make informed decisions that consider a range of rationale.
The numbers alone only tell part of the story. When contextualized properly, financial and operational metrics can provide deep, actionable insights that drive sustainable business growth. Remember, FP&A is more about informing decision makers than it is about numbers.